Silestone maintenance

After more than 2 hours of exposure, bleach may cause a chemical reaction on the surface, staining it. These stains are permanent and are not covered by the warranty, as indicated in the maintenance manual.

Silestone is heat-resistant. However, bear in mind that sudden changes in temperature can affect it, in the same way it would affect other stone materials. Therefore, in order to avoid damage when placing hot objects on the surface, it is highly recommended to use trivets.

Silestone is not recommended for outdoor use, as UV rays can damage its surface.

To remove all traces of soap from your surface, rinse with plenty of water and a clean cloth, and then dry with kitchen roll.
If stains persist, you should clean the surface with limescale remover, a blue scouring pad and water. Always clean in a circular motion for 1-2 minutes. Then rinse with plenty of water and dry with kitchen roll.

Yes, you can clean the surface with a disinfectant solution. Diluted products are always preferred. Undiluted products should not be left on for more than 5 minutes.

Yes, these cleaners usually contain alcohol, which makes it easier to clean and removes any soap residue.

The scratch has left a metal mark on the surface, so cleaning is needed to get the metal stain out. To do this, dilute a metal cleaner with water and use the mixture with a wet blue scouring pad (always in a circular motion). You can also use cleaning vinegar or an anti-limescale product.

The best way to prevent the edge from chipping is to round off the edge so as to minimise the chipping.

Chipping normally occurs accidentally in frequently used areas (i.e.. under-surface sinks and dishwasher area) where they can usually be repaired. This can be done by your trusted marble supplier, who will use the right products to repair them.

If you are looking for a more professional repair, you can contact expert companies such as: https://artus-instandsetzung.de/

Cracks on the surface cannot usually be repaired, because even if they are repaired, they continue to grow so the repair will be short lived.

In this case, you should inform your trusted marble supplier, or the company that installed it, so that the joint can be re-made and the cause rectified.

We recommend using cleaning vinegar to clean and disinfect Silestone surfaces. If you use household cleaning wipes, we advise you to test them first on one corner of the surface and check the result.

We recommend using CleanColorsil, our silicone and resin cleaner that protects the surface and keeps it sparkling. This spray cleaner is applied directly to the surface and rubbed on with a cloth or sponge until the adhesive marks are removed.
Other silicone and resin removers can be used as long as they do not affect the composition and care of Silestone surfaces.